Written Communication Can Make or Break Ya!

And let’s be completely honest, your creditability is
judge on the manner in which you communicate. For example, if I send out
communication that is either not clear, concise, and/or has grammatical issues,
people will not take my communications seriously. On the other hand, when I send out a communication that is well crafted
and effectively targets your audience, then you are more likely to achieve the
desired outcome of that communication.
Anytime I go to roll out a new process or
modifications to an existing process, that information needs to be communicated
to employees. Furthermore, in my communications I always need to be a couple of
steps ahead of my employees thinking. Meaning I need to think of any questions
that employees may have that are not already answered in my existing
communication; then make modifications to that communication accordingly.
So I am going to be completely transparent with
you… I did not know how to effectively communicate until I was in graduate
school. Yes this is true, I was a
terrible writer, (I am still not too sure how I even did as well as an
undergraduate as I did) and it is still something that I must maintain high
amounts of focus. But, I had people
around me smart enough to know that this was a skill I definitely needed. After a number of courses and some tough love
(…thanks to my husband), I started to see my writing improve. However, what
really helped me was that use of a detailed outline for thought and structure
organization.
Bottom line: focus on your writing, re-read all
emails, draft communications and edit for content, grammar, ect, and get other
peoples input on your communications before it is broadcast widely. And yes, I know many organizations have
“communicators” or people whose sole job is dedicated to effective
communication, however, everyone should be capable of doing this at a decedent
level on their own. I truly believe that people who are capable of effective
written communication will see fortune in the future. (The basis of written
communication are becoming entirely too rare…)
Be a
part of a team. Lead with integrity. Remain committed to your core values.
Sincerely,
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